buyer wants refund depop

Repeated violations will result in a ban. Scammed through Depop. Find the transaction you would like to refund > Click "Refund". Click on that and add the apartment number. But experience has shown Check out the songs that made the Spotify Packing Playlist! , Stock up now on essential shipping supplies for the holiday season and beyond.. 5. Oops - since the P O Computer hadthe tracking numberas a "return" package the sorting machine did just that. Check out the songs that made the Spotify Packing Playlist! , Stock up now on essential shipping supplies for the holiday season and beyond.. slip format and the old concise format. ok??? It's doubtful that they'd take the time and effort to open a case with PayPal, but it's smarter to take that chance and not refund them, because at least you have a fighting . Use the return calculator to compensate for potential added costs, Heres how to make your return policy work for you . So you have a label printer, and it features wireless printing. I'll admit, I am in the middle of printing labels, so I haven't had a I shipped to the address on eBay but it did not have the buyer's apartment number so it was returned. I can change it manually, but I shouldn't have to. Find the transaction you would like to refund > Click "Refund". We need an option to choose between the new packing What will happen if they open a case. eBay will consider the messages from the [buyer] in making a determination should there be a problem if the [buyer] wrote in messages to ship to a particular apartment, and your label is edited with that apartment number, then you are covered by eBay. List Your Items on Depop. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. Vote. correct. I have made over 18 calls for assistance and messaged This is how you refund a buyer paying with depop payments: Open up Depop and log in. This is how you refund a buyer paying with Depop payments: Open up Depop and log in. Everything you need to know for your eBay business. I have made many changes to addresses - either at the request of a buyer or because they entered incorrect addressing information. I have looked everywhere and cannot figure out how to do this. Find the transaction you would like to refund > Click " Refund ". shipping. To send a full refund, follow the steps for 'Full refund'. More posts from the Depop community. i was winning bidder on a (2nd time listed) item. I haven't cancelled a sale in a long time but, can a seller cancel a sale and give a partial refund? Put on your thinking caps before you ship, Combined shipping is a win for both you and your buyers, Self-proclaimed shipping expert shares their "Oh, ship!" . Returns happen. To refund a buyer who paid through Depop Payments, follow these steps: To send a partial refund, switch to the Partial refund tab and type in or select the amount you'd like to refund. Select Selling > Refund Depop fee. bubble wrap. The buyer wants me to ship it back and is willing to pay the postage. No one can fix this. QUESTION. Click on the home icon. Make shipping easy with the eBay Shipping Calculator, Tips on shipping sneakers to the authentication center. But, she paid $3 less than what I paid for the label. I think it said 0 - edited item sold yesterday and the buyer selected usps parcel select for I edited, re-purchased, wrote in Sharpie too, and sent it on its merry way. YAY. Copyright 1995-2023 eBay Inc. All Rights Reserved. How do I do that? Knowing your shipping cost is critical to pricing your items right and maintaining your profit. This is how you refund a buyer paying with Depop payments: Open up Depop and log in. Hi, so I recently sold a pair of trainers on Depop- there was no issue with the trainers other than they needed a clean which was explained to the buyer and he agreed to. 608. Welcome to the Shipping board! zip code and city. Sellers talk about the importance that choosing the right shipping service, Oh, Ship! For more information, please see our When I make a new listing, the item location shows my previous Tap > tap All sold items. 08-03-2019 seller has cancelled The buyer wants me to ship it back and is willing to pay the postage. of stuff and I do not offer free shipping. How do I do that? Tap Continue to review the details > Confirm refund. There are two ways to list items on Depop: Using the Depop app. When you've received the item - refund the buyer. More shipping tips from your fellow sellers! First time this has happened to me. Close. Seller Center has answers you can trust for all your selling questions. 8.5x11 pdf. They want a refund, luckily I haven't shipped it yet. full sheet of paper. Posted by 6 minutes ago. amount you paid for shipping. Increase sales with eBay's Global Shipping Program, Check out this video to understand how dimensional weight is measured when shipping. Holiday shipping is now in full swing, check out these helpful shipping tips! Determine if the flaw or issue was something you missed, or happened after the item left . Copyright 1995-2023 eBay Inc. All Rights Reserved. Check out these international shipping tips, Making your listings available internationally is easy and can help you grow your business. the wrong address. Get the answers to all your shipping questions with advice from long-time sellers. They want a refund, luckily I haven't shipped it yet. Open communication can lead to a swift resolution. View related content below. I currently have opted in for EIS on all three of my selling accounts. these guys are pretty straightforward. Otherwise, buy a new label at http://paypal.com/shipnow and send your buyer a money request through PayPal. Thank you for your help. This will help you determine the best course of action, whether to refund, accept a return or escalate the claim. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, Increase sales with eBay's Global Shipping Program, Check out this video to understand how dimensional weight is measured when shipping. Tap on "All Sold Items". tracking#9405508205496706906278I has already shipped on other I cancel the sale due to address issues, refund less shipping (and communicate politely with the buyer about how it needs to be resolved). A strong shipping strategy is key for a successful holiday. Apr-22-2015 12:43 PM. If you are issuing a partial refund, Click Partial . Since I am a fairly new seller - used to sell yrs ago - I listed a bunch seller has applied to their listing". Sellers talk about the importance that choosing the right shipping service, Oh, Ship! Any advice?. Then . A strong shipping strategy is key for a successful holiday. Ask the buyer to provide proof for the claim. The new packing slip format is too large for small packages and wastes a chance to see whether it is real or just hype. If I reprint a label, it will print the same wrong address. Note: You'll need to add a top-up card (debit or credit card) to your account before you can refund . meaning I cannot print to my label printer. I had a similar case recently. THRIFT HAUL . Returns happen. I put in the *correct* box size and weight when I listed an item. If you are issuing a full refund, Click Full Refund and follow the steps on the app. I guess my concern is by changing the address myself I lose seller protection. FedExThanks a lot. moment, Oh, Ship! Im a rookie seller REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. It happens from time to time, and it is good customer service to be flexible for our customers and accommodate them when they make an error. Editing the shipping label by adding one line with an apartment number won't affect Seller Protection. Does e-Bay provide shipping discounts when buying postage. Each user has 180 days to request a refund via Depop. If you have been waiting for over 7 days, you can do this in the Resolution Centre. How to use your eBay earnings to purchase shipping labels. If I reprint a label, it will print the same wrong address. You can edit the address in the shipping interface. The buyer said they corrected the address on ebay and paypal, but it won't show on a reprint. Join the chat hour each second Wednesday of the month, 1-2 PM PDT. . buyer wants refund. We've received a response from our Shipping team regarding The buyer wants me to ship it back and is willing to pay the postage. Privacy Policy. Will I have to pay the full $5 back to them when I only received $3 from taxes? keep being told it is a glitch and wi My account primary, ship to, and ship from addresses are all current and Through the Depop website. If you are issuing a full refund, Click Full Refund and follow the steps on the app. Shipping is a crucial part of finalizing your sale. My post office crossed out all the "return to sender" notices, corrected the address,and resent it. I sold a glass lid. Buyer asks for partial refund after 2 weeks. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Oh, Ship! Is there any way QUESTION. Or you can take a Sharpie and write the apartment number on the new label. The funds were available for withdraw in my paypal so I spent it. Do not instead print another label at eBay or that second label will be considered as you shipped late. Depop's Buyer Protection covers all purchases made in-app and/or on the Depop website, and buyers will receive a full refund if the item doesn't arrive or if it's significantly not as described. Item was $5 I received $3 and they paid for shipping. Is anyone having troubles with usps labels printing wrong $$ amount on labels?? Tap on "All Sold Items". They paid,I reshipped with a new label and they got it just fine. Follow these steps when you want to create a Depop listing. Second, eBay will consider the messages from the seller in making a determination should there be a problem if the seller wrote in messages to ship to a particular apartment, and your label is edited with that apartment number, then you are covered by eBay. HAD to buy a new label (and yes I billed the buyer - it was after all their mistake, not mine). How do I do that? Depop also has a Buyer Protection policy that is used to refund users if their purchases don't arrive or aren't as described. If you paid using Depop Payments or Klarna, you'll need to report this through the app to start a dispute. Here you can discuss all things shipping with other members. Holiday shipping is now in full swing, check out these helpful shipping tips! I just ended up cancelling the sale because of problems with buyers address and paypal automatically refunded the full amount. Thank you! Attach proof of full refund to the buyer (i.e. Listing is fairly easy on Depop. When a buyer has provided the incorrect address at checkout, we recommend that you cancel the transaction and have them purchase again. I am totally lost. can anyone help? Make shipping easy with the eBay Shipping Calculator, Tips on shipping sneakers to the authentication center. 08-03-2019 The other day I noticed - to cancel it? More shipping tips from your fellow sellers! They look at city/zip match. Cookie Notice Click on the home icon. But they don't have to disrupt your businessor your profits. when looking at my active listing page that one of the items had FREE in and our Select the transaction you'd like to refund > tap Refund. New episodes weekly! Knowing your shipping cost is critical to pricing your items right and maintaining your profit. How do I go about refunds? I don't re HiI'm mineui hongHow can I void shipping lable?Usps is that really check exactly what you bought when shipping an item. migrated to EIS, we continue to respect any country exclusions the Here you can discuss all things shipping with other members. To send a partial refund, switch to the 'Partial refund'-tab and type in or . Listing Items on the Depop App. One can do a partial refund through PayPal, but then the seller loses final value fees. The next day it was back in MY mailbox. Use tracked shipping labels. Being fast in sending orders is a good thing. We've already discussed Vinted's Buyer Protection feature, but there are also other ways through which the app works to keep you safe. Check out these international shipping tips, Making your listings available internationally is easy and can help you grow your business. Make sure you know what you can ship and what you cant to avoid delays and fines. And how do I charge them postage through paypal or ebay? screenshot of the completed refund in your PayPal account) You can refund your buyer directly from your PayPal account (via a desktop and not the app). Put on your thinking caps before you ship, Combined shipping is a win for both you and your buyers, Self-proclaimed shipping expert shares their "Oh, ship!" i sold a hoodie to someone and they just messaged me after 2 weeks asking if I could partial refund cause the zipper is broken what would you do? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. First, the chance that your package will be lost is very small. . Instead I get a letter size Then I relisted it 4 dollars higher to cover partial postage and told the buyer what I did and if they want to buy it again they could. The buyer want a refund for a gold watch I sold. I was shipping to Canada and when I printed the label ebay had entered Unfortunately I cannot receive a shipping label that is 4x6 from eBay First, ask the buyer to return the item with tracked shipping. Once you've issued a full refund, simply fill out our contact form to get the Depop fee refunded. How to use your eBay earnings to purchase shipping labels. I Check the claim against your item description. That Read our guide on Depop Payments disputes. Offering free shipping is a plus, too, if you want to sell your item faster. 06:10 AM Look below the buyer's address, and you will see an "edit" link. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. buyer wants refund. If you are issuing a full refund, Click Full Refund and follow the steps on the app. But they don't have to disrupt your businessor your profits. Item was $5 I received $3 and they paid for shipping. my order because shipping was more than they expected. 06:10 AM. Note: Before you can refund your buyer who paid through Depop Payments, you'll have to add a top-up card (debit or credit card) to your . I provided images etc via Instagram and Depop and he was fine with the product, what he's done is recieved the item I sent and im. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, Can Someone Clarify A Shipping Policy "Domestic Shipping Only" To Avoid Policy Violations, Cant print standard 4x6 shipping labels from the App, Ebay International Shipping Not Functioning, Ebay shipping charge is more than buyer paid AND more than Pirate Ship, Option to Use the Old Packing Slip Format. Posted by 4 days ago. Once opened you will be able to ask for tracking information or request a refund. Step 1: Open the app and tap on the 'Camera icon' at the bottom center of the home screen. excluded Countries when shipping with EIS: "After a seller has been Read more about Klarna as a Buyer. The amount ebay is charging is $8.80. Thanks for your submission to r/Depop ! Click on the home icon. They want a refund, luckily I haven't shipped it yet. I don't think that is an option in the eBay interface. Now I dont have the money to refund them. How do I do a resend on a returned package? moment, Oh, Ship! Make sure you know what you can ship and what you cant to avoid delays and fines. While in the past we would be able to offer protection to a seller if the buyer provided a different address in eBay messages, this is no longer the case. . The content you are looking for has been archived. Click the image above for the latest Announcements from eBay. I weigh my item, then add for the box and paper / My post office crossed out all the "return to sender" notices, corrected the address, and resent it . 3. For a Payment Made With Depop Payments. Please search the subreddit before posting to see if the topic has already been discussed. You send the buyer an invoice through PayPal for the cost of shipping the item a second time. Hey everyone! Ask your post office if they will allow you to hand-write the apartment number and resend it for you. Please make sure you've read the community rules, and that your post follows our posting guidelines. for insurance or any other add-ons, but the closest I can find has the Tap on "All Sold Items". I really don't want to lose money, Scan this QR code to download the app now. the shipping column. Ebay showed and the buyer paid $8.14 for USPS Parcel Select. The phone did not arrive after 2 days even though the seller said they'd send it next day . I had one come back not too long ago for the same reason. The buyer said they corrected the address on ebay and paypal, but it won't show on a reprint. There used to be a way - sales record or something - that you could Welcome to the Shipping board! The following are not covered by Depop's Buyer Protection: Purchases made without using the BUY button. Meet-in-person transactions. So, for the lid, I used 3 lb for ebay to calculate Reddit and its partners use cookies and similar technologies to provide you with a better experience. Use the return calculator to compensate for potential added costs, Heres how to make your return policy work for you . . That's not a good reason for the buyer to request a refund. It is not working. Oh, Ship! I cancel the sale due to address issues, refund less shipping (and communicate politely with the buyer about how it needs to be resolved)Have buyer repurchase if they still want it with the corrected address. ebay customer service on their facebook page. They bought it, I printed the label and their updated correct address printed, and I mailed it back today. shipping. Usually people like this are just trying to see if you're a sucker so they can get the item for free. n tier architecture java,

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