No tech arrived and when I called 30 minutes after the window had expired, customer service said tech noted noone was home. DEPARTMENT OF PUBLIC HEALTH ENVIRONMENTAL HEALTH Water Quality Program - Cross-Connection . This way were able to help your business do more and connect more. <]/Prev 295588/XRefStm 1442>> To do so, click on the chat icon located at the top right of this forums page. 0000202381 00000 n 130.9 mi Comcast Service Center. Wow! In most cases, these lines are installed when your home's being built. . If no plant is in place you will have to wait until it is built. Get in touch with the right person and learn how our solutions can help bring new opportunities to your doorstep. Below, youll find options for residential and commercial spaces. [h 07@AAPE:yX001H2d76H9/PZcKFF^ Your business will experience a service interruption while network construction occurs in your area. Were updating our network to support more powerful, even faster speeds so your business can do more, connect more, and get more done. In addition to custom greetings, on-hold music, call transfers, call forwarding and text messaging, it offers voicemail-to-email transcriptions and MP3 recordings. @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. Grasshopper is a cloud-based, virtual phone system for small businesses. I have had this identical scenario happen 4 times now. I have had this identical scenario happen 4 times now. Can you please send me a private message with the address and you phone and email so I can reach out to the sales team to see if I can get the correct contact? Each time the tech arrives to find no work has been done. My husband runs a small business and we're really losing out. Now were getting ready for whats next our next-generation network thats faster than ever. If available, they will appear as. I am so sorry to hear that you are still waiting for confirmation of serviceability. Washington, PA 15301. I've also been told that a ticket should not be closed without 1) a walk-out team inspecting the site and 2) Comcast providing a cost sharing price for installation. @ComcastJodie I do not have a chat option. 0000003003 00000 n I edited your post to remove the addresses and your contact information from the public forum but have it noted, so if you can please click on my handle (Comcast_Gina) and send a private message with your name andthe business name, I'll get to work on this for you , I am looking for a contact to scheduleunderground Comcast installation for a new subdivision in Tallahassee Florida. The work is done by a contractor Comcast hires. I have a mans number in construction that said he would take care of it. %PDF-1.5 % Each time the tech arrives to find no work has been done. You can visit the, We recommend restarting your gateway once service has been restored. We need to have our own D-marc from Comcast. @user_1eb5a5 Hmm. I have had the same issue myself, I have been told so many different stories, My entire neighborhood has comcast and i called almost 2 months ago and no-one has called me back or even been to my house to look at anything. DEPARTMENT NOT PRESENT CAMBRIDGE TRAFFIC DEPARTMENT No work Jonathan Brown (jbrown@cambridgema.gov) - for detour plans & line striping . I need service to a new construction for my kids schooling and I have had a time trying to contact comcast for the same runaround. I told them get me connected then we'll wory about pricing at this point. Hey admindusaz, I'd be glad to assist with facilitating contact with the correct team. WiFi Pro. Cable: I've wised up. If you can start by clicking on the chat icon in the upper right-hand corner of this page and searching for Xfinity Support, you can initiate a PM with us that way. 138.8 mi Popular Brands in Reading. Get in touch with a Comcast specialist. I would like to see what we can do for you. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. How do you not have internal numbers to contact another internal department? Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. They ran a cable above ground for 400 ft. My service is terrible. So far, I've been able to track down the number for the AT&T engineering department. I apologize to hear of the issues you keep running into when trying to get this tap installed. Hi, gangelo88. Its so ridiculous. 0000004603 00000 n CONSTRUCTION MEETING MINUTES DATE: APRIL 3, 2023 . 0000006653 00000 n Ive never seen a company treat PAYING CUSTOMERS like this. "We delivered strong first quarter results as our . If nothing else I need to know how to get out of my contract. We can send a text the day before network improvements begin in your area and again when your service is restored. I have been trying to get service for over a month now. We don't have direct contact information to provide you, that being said, we can place a ticket into our serviceability division. Did you make sure to scroll all the way up? I need to contact AT&T, WOW and Comcast to facilitate the relocation. We know this can be frustrating, and ask you provide us with your, If your residence in the same area as your business location, your Xfinity services may also be affected. Please include your first and last name, along with your new address, and we will continue helping from there. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I've been trying to get Comcast to come out to my home which is new construction for almost one month now. You think they'd send someone out to get service in the area to get more customers but keep telling me that it'll take weeks to get someone out there. trailer Sorry to hear about the trouble. Chat with Xfinity Get 24/7 help with any questions you have. I would like to see what we can do for you. Nurturing Diverse Subcontractors PHILADELPHIA, April 27, 2023--(BUSINESS WIRE)--Comcast Corporation (NASDAQ: CMCSA) today reported results for the quarter ended March 31, 2023. @ComcastJodie I do not have a chat option. Dec 2020 - Sep 202110 months. All I want is internet and home phone - there's a box in front of my house. Thank you so much for reaching out to us here on our Community Forums platform. 0000004257 00000 n , I really need to speed up this since we are planning to move to the new office in Sep., we need to have the internet service before we move in. Internet Products Overview. It's available on all devices and facilitates auto-texting to clients, supporting sustained customer . Sales kicked me back to tech support. please let me know if it is yours if not I will keep searching to see if I could find the owner at several thousand dollars worth of equipment just sitting there. 0000002534 00000 n We are having exactly the same problem. Please take a look at these additional steps, it should help clarify the process. I responded to your private message, Please send a response there. We'll be there to help. Hey @user_42efc9! Sounds just like what I'm dealing with. 0000203180 00000 n Do you have an existing serviceability request number and is your new construction home finished being built? Hello @lanannak. WHAT WILL HAPPEN TO MY BUSINESS SERVICES? I've gone in store, emailed, and called to try to get someone to set up internet with zero help. Connectivity and managing Your Comcast Business network. We have a new possible project in NM and have had NO luck with the business/customer support numbers. 238 0 obj <>stream %%EOF Ethernet Dedicated Internet. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. Leverage your professional network, and get hired. We have had multiple techs come out and they say that they write a ticket for the construction department but then we never hear anything. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Again, I'm getting zero help. I don't know what else to do. user_285696 Hey there! We are continuously expanding opportunities for new businesses to partner with us, and this is an important part of having our commitment to Diversity & Inclusion (D&I) extend beyond our business to benefit others. Cookie Notice Is there a way to contact Comcast construction Division directly? How do you not have internal numbers to contact another internal department? 0000001745 00000 n It's an absolute joke how terrible Comast service is. So I told her "Basically, I am demolish 6 poles, these poles have your cable service lines on them, I need to talk to someone who can tell me how much its going to be to replace them" She got her supervisor. I have a mans number in construction that said he would take care of it. Ask Xfinity 24/7 support Find helpful guides, common solutions, and more. Once completed, this new interchange will be a game changer. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. Innovative solutions helping communities connect Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. However I havent received the call from the construction team yet. Xfinity Planned Outages - Next Generation Network Construction Network construction in progress We're working hard to build the Next Generation Network We're getting you ready for what's next with even faster, more powerful, and more reliable Internet so you can do more, connect more, and enjoy more of what you love. Our team of experts work with you to help choose the right plan and provide on-going support. Thanks to whoever suggested Telling them you're taking down their service lines. 0000009955 00000 n Reddit and its partners use cookies and similar technologies to provide you with a better experience. My husband runs a small business and we're really losing out. Pittsburgh, PA 15235. Comcast: someone below provded me with this number.. 1-800-XFINITY Edit: ok this is the only number to get through it appears. Please create your own post and we will be happy to help. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. We'll be there to help. If anyone knows how to get in contact with Comcast or WOW! I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. When you start a thread we ask you post as much detail as possible along with the troubleshooting steps you have tried. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I hope you are having an amazing day! Coordination of scheduling between Subcontractors, Operations Manager, Energy Adviser, Scheduling team, and Customer. Let's get started by having you send us a direct message so we can help. My cable has to be run in the air. Yeah sounds like similar situation. 0000004309 00000 n My service was installed in January 2021 which was 4 months ago. I've gone in store, emailed, and called to try to get someone to set up the internet with zero help. @user_1eb5a5 We are unable to reach out directly to you, but feel free to send us a message by clicking on the chat icon in the top right-hand corner. Each time the tech arrives to find no work has been done. He has quit taking my calls. Our goal has always been to deliver the speed, reliability, and performance your business can rely on. WTF I have to do to give them my money in exchange for some internet. 0000003459 00000 n I've done that way of contacting you and it's gone nowhere. The project is in Gresham, Oregon and there is service in the area. We can help with both the service issues and the exposed cable. .it isn't easy to contact them even when part of your job directly deals with them. @ComcastMichael can you please reach out to me as well. I have been trying to get service for over a month now. Instead, type "Xfinity Support" there, As you are typing a drop-down list appears. Edit: What I really need is someone who can give me a cost estimate on relocation of said lines. I don't know what else to do. How do you not have internal numbers to contact another internal department? The opportunity to be a part of something that impacts millions of lives. 0000003156 00000 n I have had this identical scenario happen 4 times now. 0000003610 00000 n I am so sorry to hear that you are still waiting for confirmation of serviceability. Good morning, gangelo88. We'll be there to help. Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. At 7.45 pm I hadn't heard anything from Comcast. We have spent more than $16 billion with diverse Tier I and Tier II suppliers since YE 2010, including more than $4 billion in 2017 alone. My service was installed in January 2021 which was 4 months ago. . Contact Us | Comcast Business NEW CUSTOMERS EXISTING CUSTOMERS Let us help you find what you're looking for Ethernet Questions & ordering: (866) 429-0152 Customer support & care: (800) 741-4141 Business VoiceEdge Questions & ordering: (866) 429-2321 Customer support & care: (800) 741-4141 PRI Trunks Questions & ordering: (866) 524-7482 WHAT IF I HAVE TROUBLE USING MY SERVICES AFTER WORK IS COMPLETE? 3709001 cadiver@comcast.net Roy Coto. Hicatlusainc. I told them get me connected then we'll wory about pricing at this point. 0000004087 00000 n Got frustrated with the robot on the other end and started mashing zero. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. Each time I am not called by comcast so I call customer service a week later and the representative tells me oh good news, the tap has been installed and we can schedule a new technician to connect service. Worst part is Comcast is the only thing available where we are. We understand the process can be confusing, but we're here to help. Here are detailed steps to direct message us: Click the "Peer to peer chat" icon (upper right corner of this page), Click the "New message" (pencil and paper) icon, Type "Xfinity Support"in the to line and select "Xfinity Support"from the drop-down list, Type your message in the text area near the bottom of the window. 0000203341 00000 n Sorry about that. You would not have service until the line is buried and then an install tech comes back. Since Comcast is the last "user" of the utility pole, and the service has been abandoned, how and where does one contact someone at Comcast to remove the utility pole? Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. . I would really appreciate any input. Pittsburgh, PA 15236. I was home ALL DAY. 0000005518 00000 n - Construct estimates for all Multi . However, in some instances, the line may not have been installed, or it could be damaged and needs to be replaced. Instead of having overhead cables across our backyard, we are burying all of the lines. Store Locator Status Center 0000000016 00000 n Edit: ok this is the only number to get through it appears. Greater Nashville Area, TN. Greetings, @l8867vette! 0000003309 00000 n What You'll Find at Comcast. The two Comcast construction specialists I've spoken to they explained that there is a Comcast service point 100 yards down my driveway. 0000001442 00000 n Whether your projects include multi-dwelling units, single-family homes, student housing, or more, Xfinity Communities helps your business develop the perfect network solution. I got past the computer by saying i wanted new service, they connected me with sales, who kicked me to the tech department, on hold now supposedly being connected with engineering. At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. Instead, type "Comcast Business" there, - As you are typing a drop-down list appears. Sorry about that. We have had multiple techs come out and they say that they write a ticket for the construction department but then we never hear anything. This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. =afd(q :g_Sf`o8Oi~iY:. You'll work with a family-like team that supports you and has your back. If anyone with xfinity is reading this please help! Either they emailed me first or I had to go through multiple people searching by job title in the global address book in Outlook. Were enhancing the network in your area to bring you the best experience possible. Entertainment provided by our TV boxes and Internet-connected streaming devices will be unavailable. To do so, click on the chat icon located at the top right of this forums page. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. How do you not have internal numbers to contact another internal department? Since you have already sent a PM, I will continue to assist you through there. 0000003762 00000 n Edit 2: Ill track my progress here and post any useful info I uncover: At&t: called a few numbers, got kicked to sales -> tech support -> advanced tech support (turned out it was just the repairs department) explained my predicament and that I'd been getting transferred all morning. Update: 1-26-21 so had another appointment today after customer service said I'd get tap installed and in home install today. Building these partnerships helps us address our companys evolving needs, while also passing along the benefits of our success to others. All devices on your network will be offline Xfinity WiFi hotspots may also be unavailable. . He has quit taking my calls. Here's the detailed steps to direct message us: Click "Sign In" if necessary Click the "Peer to peer chat" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message. Hi, gangelo88. 0000008766 00000 n , My sales rep. said our case is transferred to the construction team and the construction team will contact me to schedule the appointment. I have been trying to get service for over a month now. How do you get service?! Worst part is Comcast is the only thing available where we are. All users should have access. Online Tools for Customers We encourage you to visit the "Call Before You Dig" website at www.call811.com for tools and information to help your excavation needs. To do so, click on the chat icon located at the top right of this forums page. I've talked to people in the actual construction department maybe 5 times. See https://comca.st/3vNQ9Ag for an example. We've received a quote of over $13,000 to construct cable to our home. Heres how you can prepare: To receive real-time service alerts throughout this process, Primary Managers can register their mobile number in My Account. Supervisor put in a ticket. Yeah sounds like similar situation. I will be here if you continue to experience difficulty. Give commercial spaces a cutting edge A high-speed, high-performance network designed for business 0000202688 00000 n BACKFLOW TESTER LIST - 3/2/2023 San Francisco Department of Public Health . Here's 45 direct-to-department phone numbers for Comcast, because sometimes reaching the right person at Comcast is so maddening you want to start swinging a hammer in the local branch. Let's get started by having you send us a direct message so we can help. Each year, Comcast NBCUniversal participates in dozens of outreach events and capacity building activities to grow our Supplier Diversity pipeline. New Comcast Construction jobs added daily. You can still watch on the Xfinity Stream app while connected to a mobile network. I do not know what to do. We had our electrician install conduits between the poles. All they can do is reschedule. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Please private message me (if you click on my handle, Comcast_Gina it should give you the option)with the address, your contact number and email and we'll get the ball rolling. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. 198 0 obj <> endobj All users should have access. Got an expedited ticket. . We can't cut our grass without moving the cable. How do you get service?!. 0000203368 00000 n Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours.
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comcast construction department