You're backed into giving them. Heres what to do if someone used your credit card number (without your card!). Ranked #1 by Security.Org and IdentityProtectionReview.com. Please read the FAQ and rules before posting. I asked they why they are and they just told be there is a discrepancy in the listing. Part of the reason why Folks could have received a counterfeit machine is because third-party sellers on Amazon can list their products under a brand's listing, making it tough to tell who. Learn More:Why Scammers Want Gift Cards (and How To Avoid Gift Card Scams) , It can be very frustrating to narrowly miss out on an item you wanted. Another issue that is unfair to sellers is when eBay calculates the exact shipping costs, but still takes a fee, leaving the seller to make up that loss. They readily cooperate with law enforcement. From having plenty of brands sell products directly through the site to offering extensive buyer protection, eBay is a surprisingly safe place to shop. You may cancel your membership online and request a refund within 60 days of your initial purchase date of an eligible Aura membership purchase by calling us at 1-855-712-0021. Here are some of the most common ways eBay sellers are scammed. The sale of a persons image, name, and signature are protected by law and cant be listed on eBay unless the person in question has given their permission. Never wire money to a seller or send a check directly. If you see an item that shouldn't be listed on the site, let us know so that we can investigate. i think someone is trying to scam me like this to. Im concerned this is a scam. I don't think it was from a vero member because it was two listings from different brands. Listings need to follow these guidelines: Take original photos that are large and clear, showing multiple angles and all details, Do not hide or blur logos or any parts of the item, Do not list an item if you are not certain it is authenticor if an authenticator has been unable to confirm its authenticity. This will help warn other potential victims., If you paid via a different platform, request a refund through the processor. Amir graduated from William Paterson University in 2015 with a degree in journalism and public relations. Dont click on links or open attachments in unsolicited emails or texts. They had reviewed my item and due to certain risk factors had deemed my item to be couterfeit . I like to sell custom printed Lego minifigs from the Minifig Co. (TMC) and eBay has flagged a few of my items as fake. Results based on a 2022 mystery shopper consumer study conducted by ath Power Consulting. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Do not relist them. Particularly if the item is expensive, popular, or desirable (such as new cell phones or gaming consoles). If you have been scammed, well show you the steps you can take to report it. But a search through eBay's recently sold listings is truly bizarre. In this guide, well explain how the most common eBay scams work, the warning signs to look out for, and what you can do if youve been scammed as an eBay customer. 08:53 AM I know the cheaper sellers are scammers because I do not sell wholesale or at any cheaper price. As per the title, why does eBay knowingly allow the selling of counterfeit items? When theres an issue with your purchase and you reach out, theyll claim they need personal data or financial information before they can fix your order. We don't allow counterfeit itemsor unauthorized copies to be listed on eBay. The buyer pays quickly, and you send the item without concern. In order for it to work, sellers must provide proof of item delivery. You close the listing and send the item, but either they dont pay, or they dispute the transaction with eBay, claiming the item was broken or that the listing was a fake. But as a buyer, keeping goods bought with a stolen credit card can put you at risk of losing your account or being investigated as an accomplice to the fraud. I even mentioned a receipt and they didnt care. * Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group Inc. If its yours, open the package to see if its the item you ordered (or includes a receipt for the order). You send the item promptly but days later you find that the check bounces, leaving you with nothing. We're here to help you if you believe an item to be counterfeit. To fully understand eBay Authenticate, it's best to learn how it works as a seller first, because that's where the inventory you will shop as a buyer comes from. Be especially cautious if youre buying a common item and the listing is significantly cheaper than other options. These official replicas really look the same as the original product but are only cheaper. Not all features use AI capabilities. The selling of fake or counterfeit items is illegal. Its unfair they side with the buyers all the time. This is a major benefit as some sellers on eBay don't offer returns. Identity theft and fraud protection for your finances, personal info, and devices. Please refer to the actual policies for terms conditions and exclusions of coverage. The only difference between your story and mine is instead of a car its a 4 wheeler, and her husband died of a heart attack. For example, to be eligible for a refund you must complete and pay for items on eBay.com using a payment method approved by eBay.. Sadly, in the rush, you may have failed to notice that the listing only specified the box the item came in, not the item itself. Learn how your comment data is processed. This ensures that youre using an official contact method, rather than a potentially dangerous phone number. If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program at no cost. Ask the seller if the images they have uploaded to eBay are of the actual bag youre buying, for instance. Now I received eBay buyers protection plan email and they are asking me to go buy multiple eBay gift cards to pay for it.I feel suspicious now. I know for a fact they are real products because it comes from a authorized store. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. For example, scammers may offer great deals on the latest gaming consoles, video games, or vintage items (like out-of-print Lego sets)., But hidden within the description, it will say that the listing is for the box only., In another variation of this scheme, scammers list high-demand and expensive items for a low price; but somewhere in the listing, they state: This is for a photo only or Actual item may appear different than photos. When your package arrives, you discover that you purchased only a photo of the item., The scammer is hoping youll hurry to get a good deal or use the Buy Now feature to get the item before someone else does.. Authentic autographs and autographed items can be highly sought after items, and in some cases may be extremely rare and valuable. Ebay isn't going to get into it with any seller as to whether an item is legit or not, so showing them proof of purchase won't help. I know it's widely accepted that eBay has a bit of a reputation for being fishy, filled with scammers and counterfeit goods. Their sandbox, their rules, you only get to play here if you follow those rules (you don't have to agree with them, but you do have to abide by them). Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. Learn more. Review the sellers terms to ensure that youre protected if the seller doesnt follow through with sending the item.. You will find that the verified authenticity almost always makes it easier to sell your item, rather than listing it yourself or using another avenue of sale. Let's say you have a designer handbag that you want to sell. Heres how. They may even provide photos of the broken item. I manufacture them myself and sell for only one price. A chargeback is essentially a forced refund: the bank (or PayPal) cancels a transaction, taking the money back from you and returning it to the buyer. Save up to 50% on annual plans. Jewelry can be an important purchase for many buyers, so it's important to describe items clearly and list them correctly to help buyers find exactly what they want and to be happy with the item they receive. If youre the victim of an eBay scam, there are steps you can take to recover your money and protect others from the scam: eBays Money Back Guarantee helps protect buyers and sellers. Why does eBay have this policy? I don't use the eBay app. They suddenly removed specific listings, but not all of them, which surprised me because they all are basically the same thing. You could always try selling in a different market- many have had success on Facebook. In fact, it is said that eBay allows you to sell official replicas and not counterfeit items. If they can't confirm the authenticity of your item, you'll receive a full refund. TECH WRITER, PRIVACY ADVOCATE AND VPN EXPERT, What to do if youve been scammed on eBay. Subscribe to our newsletter. I asked they why they are and they just told be there is a discrepancy in the listing. Artifacts, cultural heritage, and grave-related items, Government, transit, and shipping-related items, Hazardous, restricted, or regulated materials. It automatically sorts by recent items first. Ummm, you do know eBay is a e-commerce business, right? They offer some sort of limited-time discount in order to create a sense of urgency. Perhaps if eBay banned such sellers with a zero tolerance poli. Many scammers will sell cheap items to boost their overall rating before trying to scam people on more expensive listings.. If you have an item for sale, a potential buyer may contact you and offer to pay over the asking price for it. We want you to be happy with your purchase and are committed to making sure you can purchase items from eBay with complete confidence. This is a type of blackmail. Check the address on the package. They can claim the item was not received, claim a refund and make off with the expensive item. Buyers of art often feel a strong connection or appeal to a piece, and the smallest details will matter. They may reason that when sales are conducted offsite the seller (you) can avoid paying transaction fees. Never give up passwords, PINs, 2FA codes, or sensitive information (such as your SSN) over the phone. If you want to fight it, you need to contact the Verified Rights Owner. All ebay does is get a notification from the Rights Holder that XYZ needs to be removed. Check the fine print of any listing that you want to bid on, and be sure you understand the sellers return policy along with whether the item is covered by eBays money back guarantee. E bay in many cases are making more profit than the sellers. Becoming familiar with the scams described in this guide, and knowing how to spot the telltale signs of a scammer, can help keep you safe.. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. - last edited on Unfortunately, scammers take advantage of this system and may: If you fall for a fake second chance offer, youll pay the scammer but never receive the item. 2 - Don't wait for the traffic, build it! Something went wrong. Message 3 of 3. On its Prohibited and Restricted Items policy page, eBay points out which items are prohibited from their listings: To identify an imitation item, look at all the pictures. Buyer Issues a Chargeback. Scammers know this and will sometimes offer high quality, brand-name items for sale at a very attractive price. Check to see if the image used to show the item is being used on other listings as well, or if its, There is little you can do to protect yourself if the item isnt covered by the money-back guarantee, so investigate the. 20% is a good way to start, you know. Does True Religion Jeans have a factory in China? Its the reason Im looking into EBay Protection Program right now. Child members on the family plan will only have access to online account monitoring and social security number monitoring features. This is a scam to watch for if you are looking for a highly popular item that is generating a lot of media attention, has a limited release, or is difficult to get elsewhere. If the merchandise is fake, report the listing to eBay and let them take action to enforce their policies. We have credited all associated fees except for payments processing fees and the final value fee for your listing(s). I also cannot relist items that are pulled because eBay makes them disappear from my account. Whenever you purchase items online, choose payment methods that are reversible or with a good history of protecting buyers. Next, look at where the item was manufactured. Well, eBays email claims they are educating me as to why my items that I have receipts/invoices for are fake. Some sellers simply may not know their items are not real, while others knowingly list inauthentic items and don't think they will get caught. These items may infringe on someone's copyright or trademark. Did Scammers Use Your Credit Card? Since the beginning of the coronavirus pandemic, Amir has led Insider Reviews'. However, there are several key benefits that alleviate the concerns associated with buying big-ticket, rare, or collectible items online. You will find that the verified authenticity almost always makes it easier to sell your item, rather than listing it yourself or using another avenue of sale. Below, I break down how it works for both buyers and sellers. Experienced scammers know this and may take advantage of sellers that are unaware of this additional burden of proof requirement. 18-05-2022 7:57 AM. Basically I find good items off Amazon and resell them on eBay. They just told me ebay found the listing and reported it as fake. If the item is sold for more than $750 the item must have signature delivery proof. Since all of the items are professionally authenticated and in the possession of eBay at the time of your purchase, you can guarantee that the item you receive is the same item in the listing. The sale of counterfeit items now represents 3.3 percent of world trade, according to the Organisation for Economic Co-operation and Development, an international group with 36 member countries. It was only later when he realized that the entire listing was a scam, and that he (along with 18 other victims who fell prey to the same scam) was out over $10,000 [*]. Also since you have been warned of such you on the list to be checked. As its a scam, you will never see your money or your items again. . Other platforms I never had a problem with over 6 years. Thats unfortunate, but I guess thats how eBay wants it to be. Unfortunately not everyone who gets caught for selling fake stuff on eBay is . If you get a freebie, assume its a scam and that the scammer is using stolen credit cards. She got her full refund back and kept the ring! Thank you in advance for any helpful comments! He's covered everything including the industry's shift to producing more sustainable clothing, the most comfortable loungewear, all of the best places to shop for affordable business casual attire, and more. Reported twice an item well before the end of the listing, but allowed to continue to the auction end. Please help, Very true happen a few times to myself ebay is a scammers paradise and ebay dont care. Providing a resolution if a buyer reports a problem. The email will state that the payment will be released to you once you have proven that the goods have been sent. In my 8 years selling in this account, I have been warned about selling two different DVDs alleging they were boots; neither were, but I desisted. No, this would never have happened to me because I don't list fakes, and as pointed out by katzrulz15 your items are considered fake when you list them as Lego. If you do, eBay will consider the transaction as returned or refused, which means youre no longer covered by eBays Money Back Guarantee, and you can no longer dispute the sale.. But bottom line, eBay pulled your lisitings, you relisted, eBay pulled them again. We invest significant resources into creating a safer marketplace for our users. Ebay does not peruse listings and determine which ones to take down or not to take down. If youre uncertain about what youll be receiving, contact the seller through eBays messaging system so that your conversation will be documented., Before you try to make a claim, first contact the seller to see if there was an honest mistake.. The listings will often state that the item is authentic and include photos (stolen or faked) that will lead you to believe you're purchasing the real thing. A buyer from Europe orders at item and pays for it. Amir's coverage also includes eyewear, watches, and grooming products like electric razors and men's skincare. When your item is purchased, you get paid and eBay handles shipping the item to the buyer. A buyer will offer to purchase your item and send a larger payment than required. The good news is that eBay has a No Items Listing Policy so victims of this scam may be able to get their money back. However, the company is not in financial trouble and is likely to continue to grow. Further, any testimonials on this website reflect experiences that are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. We know your shopping standards are high. I agree with that. Dont give eBay sellers your personal information. All they told me was to send the items back to the Minifig company and tell them to authenticate the items, which is absurd. The score you receive with Aura is provided for educational purposes to help you understand your credit. Others may be listing the same or similar items, but this has no bearing on your situation with eBay. If you want to understand the process of reporting a scam to police and how eBay is involved, visit the eBay Security Center. I am not really sure what to do about the TMC Minifigs who do not have a trademark, and I am concerned about it because one of my last items to get flagged didnt have a trademark because it was produced 4yrs ago. Fraudulent sellers create fake listings that include misleading information or prices that seem too good to be true., If you engage with the seller, theyll either trick you into paying for fraudulent or broken items, convince you to send them money outside of eBays platform (so you cant file a dispute), or lure you into giving up personal and financial information which they can use for identity theft., In many cases, scammers use high-pressure sales tactics that make it hard for victims to notice red flags.. 12-30-2021 The main reason to keep everything communication and payment on eBay is to take advantage of the platform's seller protections and money-back guarantee. An unauthorised reprint of a trading card. As compared to the competition. Buyers want to shop with confidence, and this is an easy way for them to do it. If the seller isnt willing to help or there are warning signs of a scam file a report with eBay. But is it safe? It could be a matter of there being too many counterfeits on the market. But fake or not, if I ever had an item pulled by eBay, I would not relist it, that is the rule you broke - relisting when you were told not to - simple, 12-30-2021 And for added protection, consider signing up for Aura! eBay is full of listings for legitimate high-quality items. A buyer happily purchases your item. You can chat with other sellers about anything to do with running a business on eBay, ********************************************************************, Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, https://nypost.com/2021/06/04/why-this-chicken-nugget-is-going-for-100000-on-ebay/amp/, New!Create and share custom posts on Facebook, Instagram, Twitter, or Pinterest from your eBay Store, Get organized with the help of business policies, Seller Announcement: Promoted Listings AdvancedBETA now featuring more slots in search, Automatically keep your Promoted Listings Standard campaign competitive with eBays dynamic ad rate, Keep your listings and eBay Store up-to-date, Use the right tools to take your business further, A conversation with eBay General Manager for US Markets, Adam Ireland, Reminder: Spring Seller Check-In is tomorrow, Tune in to part two of our series on listing myths, Check out this weeks podcast episode and learn how to handle angry customers. Be aware and act cautiously as financial dealings online can be risky no matter how careful you are. I make listings for new items and then - BAM - a few (not all) are claimed to be fake with no explanation given - except that eBay claims the items I bought ARE FAKE! Some sellers dont even have the trademark in their photos and they still sell their items without getting suspended. Examples of counterfeit products include: A replica handbag, watch or pair of sneakers. Lego and Lego Minifigure are trademarked. Consider signing up for Auras identity theft protection with credit monitoring.. To my dismay, they suspended my account. In either case, both sellers face sanctions from eBay if their items are found to be counterfeits or replicas. Than I have gotten some buyers who claim to not have received their orders so I end up having to refund them cause I only have the receipt of the postage and picture I took of their order before shipping and eBay wont cover it when you dont have tracking. Always log in to your account before contacting eBay support. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. Used underwear and socks are not allowed. They may be compensated as a marketing affiliate of Aura, but their ratings are all their own. Heres where to find. The scammer pretends to be Ebay customer service and convinces the victim to hand over money or sensitive information. We operate independently from our advertising sales team. All such complaints from sellers are simply ignored, as profit takes precedence over reason. Your purchase is covered by the eBay Guarantee, which entitles you to receive your money back if the item you receive doesn't match what is listed. We had to remove your listing because it didnt follow ourCounterfeit policy. However, if you believe that the item you purchased is counterfeit, or doesn't match its listing description you may be covered by eBay Money Back Guarantee . eBay . Before joining the Insider Reviews team in 2017, worked as a freelance writer for Complex Sneakers and Sole Collector where he contributed to daily sneaker news and release dates, feature-length articles, and interviews with artists, designers, and athletes. We do not claim, and you should not assume, that all users will have the same experiences. Scammers are hoping that youll assume the shipment was a mistake and return the package. The buyer can report the item as damaged to eBay and get a refund, leaving you without your item or the payment. by Items sold using a brand name or a brand logo must be original and made by the brand or manufactured on their behalf. And because you didnt use an approved payment method, you cant dispute the transaction. 471 Mar 10, 2009 #1 I just got a very disturbing email from a buyer claiming my authentic item was a replica. Document everything throughout the purchase and delivery process. https://nypost.com/2021/06/04/why-this-chicken-nugget-is-going-for-100000-on-ebay/amp/. Its unfair that I have to lose money from this happening and this past month way to much due to possible scammers or I guess USPS losing my orders. Counterfeit items include fakes, replicas, and any product that infringes on a copyright. as well as other partner offers and accept our. We frequently receive products free of charge from manufacturers to test. - edited Email us at reviews@businessinsider.com. Try to avoid buying items in categories that arent covered by eBays money back guarantee. Simple. 10:22 AM This does not drive our decision as to whether or not a product is featured or recommended.
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why does ebay think my item is counterfeit